JOB TITLE: PART-TIME VISITOR EXPERIENCE ASSOCIATE
REPORTS TO: Visitor Services Coordinator

PRIMARY PURPOSE
Gilbert House Children’s Museum welcomes over 85,000 visitors annually and provides a multitude of opportunities for families to engage in learning through creative play. The Visitor Experience Associate is responsible for promoting a fun, safe, and clean learning experience for all visitors.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Lead Educational Learning Opportunities – Lead an educational lesson with visitors. As well as running projects outlined by the Programs Lead, Visitor Services Coordinator, and/or Outreach Coordinator.
  • Customer Service – Interact with visitors and promote memberships, learning opportunities, events, and activities.
  • Exhibit Restaging – Make sure all exhibits are staged and fully stocked before opening and throughout the day.
  • Sanitation – Follow daily sanitation schedule for exhibit components and sanitation protocols.
  • Supporting Admissions – provide Admission staff 10 minute breaks and 30 minute lunch and check in with Admissions staff regularly throughout the day.
  • Museum Rounds – Walk the entire Museum and Outdoor Discovery Center a minimum of once an hour.
  • Exterior Rounds – Walk along Water Street to check for safety concerns.
  • Membership Service – Provide tours to patrons and/or parents
  • Field Trips – Provide Field Trip orientations and extra customer service care when needed
  • Birthday Party – Assist in staging room and extra customer service care when needed.
  • Communication – check emails, calendar and museum website daily.
  • Staff Meetings – Attend required staff meetings and committee meetings.
  • Safety – Report all safety concerns to the Operations Coordinator immediately and/or Manager on Site.
  • Other assigned duties.

Compensation : $9.75 per hour (minimum wage)

Management reserves the right to add to or change the duties of the position at any time.

This is a non-exempt, part-time  position and is not eligible for benefits. All candidates must be able to
ascend and descend stairs and have the ability to lift 25 pounds. All candidates must pass a Criminal Background
Check.

Please email resume to resumes@acgilbert.orgbring your resume to Gilbert House Children’s Museum, or mail to: Gilbert House Children’s Museum, 116 Marion St NE, Salem, OR 97301.

NO PHONE CALLS, please.